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Privacy Policy

Effective Date: July 10, 2026
Last Updated: July 10, 2026

This Privacy Policy has been prepared to explain how OnlyMoso USA Corp. (“OnlyMoso,” “we,” “us,” or “our”) collects, uses, protects, and otherwise handles personal information obtained through our website, communications, products, services, and SMS messaging programs.

Personal information, sometimes referred to as Personally Identifiable Information or “PII,” is information that may be used on its own or together with other information to identify, contact, or locate an individual or to identify an individual in context.

Please read this Privacy Policy carefully to understand how we collect, use, protect, and disclose personal information in connection with our website.

What Personal Information Do We Collect?

When you visit our website, register for an account, schedule a consultation, make a purchase, subscribe to communications, or contact us, we may collect information such as:

  • Your name;

  • Email address;

  • Mailing or billing address;

  • Telephone or mobile phone number;

  • Business or farm information;

  • Property or project information;

  • Account registration information;

  • Purchase and transaction information;

  • Appointment or consultation information;

  • Questions, comments, or other information you submit to us;

  • Communication preferences; and

  • SMS consent and opt-in records.

We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device type, referring website, pages viewed, and interactions with the website.

When Do We Collect Information?

We may collect information from you when you:

  • Register on our website;

  • Make a purchase;

  • Schedule a consultation or appointment;

  • Subscribe to a newsletter;

  • Opt in to receive SMS messages;

  • Complete a website form;

  • Respond to a survey or marketing communication;

  • Use live chat or another customer-support feature;

  • Contact us by telephone, email, text message, or mail; or

  • Otherwise enter information on our website.

How Do We Use Your Information?

We may use information we collect from you to:

  • Respond to questions and requests;

  • Follow up after correspondence, including live chat, email, telephone, and text-message inquiries;

  • Process purchases and transactions;

  • Schedule consultations, appointments, deliveries, or services;

  • Provide customer service and account support;

  • Send administrative, transactional, and service-related communications;

  • Provide information about OnlyMoso products, services, programs, projects, and events;

  • Send marketing or promotional communications when you have provided the required consent;

  • Operate, maintain, secure, and improve our website;

  • Understand how visitors use our website;

  • Prevent fraud, misuse, or unauthorized activity;

  • Maintain records of communication preferences and consent; and

  • Comply with legal, regulatory, contractual, and reporting obligations.

SMS Messaging Policy
Consent to Receive SMS Messages

When you provide your mobile telephone number and affirmatively opt in to receive text messages from OnlyMoso, you consent to receive SMS or MMS messages from OnlyMoso USA Corp. at the mobile number you provided.

Messages may include:

  • Responses to inquiries;

  • Appointment or consultation reminders;

  • Customer-service communications;

  • Account and transaction updates;

  • Product and service information;

  • Bamboo farming or program updates;

  • Company announcements;

  • Event information; and

  • Marketing or promotional messages.

By opting in, you acknowledge that you are consenting to receive messages from OnlyMoso. Consent to receive marketing text messages is not a condition of purchasing any product or service.

Message Frequency

Message frequency varies. Messages may be recurring.

The number of messages you receive may depend on your relationship with OnlyMoso, the programs or services in which you participate, and your communication preferences.

Message and Data Rates

Message and data rates may apply.

Your mobile carrier’s standard messaging and data charges may apply to SMS or MMS messages sent or received. OnlyMoso is not responsible for charges imposed by your mobile carrier.

Opting Out of SMS Messages

You may opt out of future SMS messages at any time by replying STOP to any message from OnlyMoso.

We may also recognize other customary opt-out keywords, including END, CANCEL, UNSUBSCRIBE, or QUIT.

After you submit an opt-out request, you may receive one final message confirming that you have been unsubscribed. You will not receive additional messages from the applicable SMS program unless you provide new consent.

SMS Help and Support

Reply HELP to any OnlyMoso SMS message for additional information or assistance.

You may also contact us at:

Telephone: (877) 340-6755
Email: info@onlymososales.com

Mobile Information and Third-Party Marketing

Your mobile telephone number, SMS consent, and SMS opt-in information will not be sold, rented, traded, or shared with third parties or affiliates for their marketing or promotional purposes.

We may disclose mobile information to service providers that assist us with operating and delivering our SMS messaging program. Such information will be disclosed only as necessary for those providers to perform services on our behalf and may not be used by those providers for their own marketing or promotional purposes.

How Do We Protect Your Information?

Our website may be scanned regularly for security vulnerabilities and known threats to help make your visit as safe as reasonably possible.

We use malware scanning and other reasonable administrative, technical, and physical safeguards intended to protect personal information.

Personal information is maintained within secured systems and is accessible only to individuals who require access to perform authorized business functions. Those individuals are required to keep the information confidential.

Sensitive payment or credit information submitted through our website is encrypted using Secure Socket Layer or similar encryption technology when supported by the applicable service.

We implement reasonable security measures when users enter, submit, or access their information. However, no website, electronic transmission, messaging service, or storage system can be guaranteed to be completely secure.

Payment transactions are processed through third-party payment gateway providers. OnlyMoso does not directly store or process complete payment-card information on its own servers when the transaction is handled by a third-party payment processor.

Do We Use Cookies?

Yes. Cookies are small files transferred to your computer or device through your web browser, when permitted, that allow a website or service provider to recognize your browser and remember certain information.

We may use cookies and similar technologies to:

  • Remember and process items in a shopping cart;

  • Understand and save user preferences for future visits;

  • Maintain account and website functionality;

  • Understand website traffic and interactions;

  • Improve website performance;

  • Develop improved website experiences and tools; and

  • Help protect the website against fraud or misuse.

You may configure your browser to warn you when cookies are being sent or to block some or all cookies. Browser controls vary, so consult your browser’s Help menu or settings for instructions.

Disabling cookies may cause certain website features to function improperly or become unavailable.

Third-Party Disclosure

We do not sell or trade your personal information.

We may disclose personal information to trusted third-party service providers that assist us with operating our website, conducting our business, processing payments, delivering products or services, sending communications, providing customer support, performing analytics, or maintaining information systems.

These service providers may use personal information only as necessary to perform services on our behalf and are expected to protect the information appropriately.

We may also disclose information:

  • When required by applicable law, regulation, subpoena, court order, or legal process;

  • To enforce our website terms, agreements, or policies;

  • To investigate fraud, security incidents, or unlawful activity;

  • To protect the rights, property, health, or safety of OnlyMoso, our customers, or others;

  • In connection with a merger, acquisition, sale of assets, financing, restructuring, or similar business transaction; or

  • With your direction or consent.

Notwithstanding the foregoing, mobile telephone numbers, SMS consent, and SMS opt-in information will not be shared with third parties or affiliates for marketing or promotional purposes.

Third-Party Links

Our website may occasionally contain links to third-party websites, services, platforms, or products.

These third-party websites have separate and independent privacy policies. OnlyMoso does not control and is not responsible for the content, security, or privacy practices of third-party websites.

We encourage users to review the privacy policies of third-party websites before submitting personal information.

Google Services

We may use Google services or other analytics and advertising technologies to understand website activity, measure performance, and improve our services.

Google’s advertising requirements are summarized in Google’s Advertising Policies and Advertising Principles.

We have not enabled Google AdSense on our website as of the effective date of this Privacy Policy, but we may choose to use Google AdSense or similar services in the future. If our use of advertising or analytics technology changes materially, this Privacy Policy may be updated accordingly.

California Privacy Disclosures

California law may provide California residents with certain rights regarding their personal information, depending on the nature and scope of OnlyMoso’s activities and whether a particular law applies.

Our Privacy Policy is made available through a conspicuous link containing the word “Privacy.”

Users may visit publicly available portions of our website without creating an account. However, limited technical information, such as IP address, device information, cookies, and website interaction data, may still be collected automatically.

Changes to this Privacy Policy will be posted on this Privacy Policy page with an updated revision date.

You may contact us to request access to, correction of, or deletion of certain personal information, subject to applicable law and legitimate business or record-retention requirements.

Requests may be submitted:

  • By emailing us;

  • By calling us;

  • By using an available website contact or support feature; or

  • By mailing us at the address listed below.

Do Not Track Signals

Some web browsers offer a “Do Not Track” or “DNT” setting.

Because there is not currently a uniform industry standard governing how websites must respond to DNT signals, our website may not respond to every DNT signal in the same manner.

You may use browser settings, cookie controls, or other privacy tools to manage certain tracking technologies.

Third-Party Behavioral Tracking

We do not authorize third parties to use information collected through our website for their own unrelated behavioral advertising purposes unless such practices are disclosed and permitted by applicable law.

Third-party service providers used for analytics, security, website functionality, or advertising may collect limited information in accordance with their own privacy policies and our agreements with them.

Children’s Privacy

Our website, products, and services are not directed to children under 13 years of age, and we do not knowingly market to or collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.

A parent or legal guardian who believes that a child has provided personal information to us may contact us using the information listed below.

Fair Information Practices

OnlyMoso recognizes the importance of generally accepted privacy principles, including transparency, appropriate data use, reasonable security, access, correction, accountability, and individual remedies.

If we become aware of a data breach affecting personal information, we will investigate the incident and provide notifications to affected individuals and appropriate authorities as required by applicable law.

Notification methods may include:

  • Email;

  • Telephone;

  • Written notice;

  • Website notification; or

  • Other legally permitted methods.

The timing and method of any notification will depend on the nature of the incident and the requirements of applicable law.

Individuals may have the right to pursue available remedies against organizations that fail to comply with applicable privacy laws.

Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Provide products and services;

  • Administer customer and business relationships;

  • Complete transactions;

  • Maintain business, tax, accounting, and legal records;

  • Document SMS and other communication consent;

  • Honor opt-out requests;

  • Resolve disputes;

  • Enforce agreements;

  • Prevent fraud or misuse; and

  • Comply with legal and regulatory obligations.

We may retain records of SMS opt-in and opt-out activity to document and honor your communication preferences.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, business practices, products, services, messaging programs, technology, or legal obligations.

Changes will be posted on this page with an updated “Last Updated” date.

Contacting Us

Questions, concerns, or requests regarding this Privacy Policy or our SMS messaging program may be directed to:

OnlyMoso USA Corp.
1398 SW 160th Avenue, Suite 206
Sunrise, Florida 33326
United States

Telephone: (877) 340-6755
Alternate Telephone: (954) 530-3385
Email: info@onlymososales.com
Website: www.onlymoso.com

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